Thank you for shopping with Culinary Shelter. We are committed to delivering your kitchen essentials safely and efficiently to customers worldwide. Please review our Shipping Policy carefully before placing an order.
Order Processing
All orders are processed after confirmation through our Cash on Delivery system. Orders are typically reviewed and prepared within 1–3 business days after placement.
Orders placed on weekends or public holidays may require additional processing time.
Worldwide Shipping
Culinary Shelter proudly ships products to customers worldwide. Shipping availability may vary depending on the destination and local courier services.
Shipping Charges
Shipping fees are calculated based on factors such as:
- Delivery destination
- Package size and weight
- Product type
- Courier service availability
Any applicable shipping charges will be displayed during checkout or communicated before order confirmation.
Order Tracking
Once an order has been dispatched, customers may receive shipping or tracking updates when available through the courier service.
Delivery Issues
If your order arrives damaged, incomplete, or incorrect, please contact us within 48 hours of delivery at:
Please include your order number and photos of the package or product for faster assistance.
Failed Deliveries
Customers are responsible for providing accurate shipping information. Culinary Shelter is not responsible for failed deliveries caused by incorrect addresses, unavailable recipients, or incomplete contact details.
If a package is returned due to unsuccessful delivery attempts, additional shipping charges may apply for reshipment.
Lost Packages
If your package appears lost during transit, please contact us within 7 days of the expected delivery date. We will work with the shipping provider to investigate the issue and assist with an appropriate resolution.
Customs and Duties
For international orders, customs duties, taxes, or import fees may apply depending on local regulations. Customers are responsible for any charges imposed by their country’s customs authority.
Contact Us
If you have any questions regarding shipping or delivery, please contact:
Culinary Shelter
Email: [email protected]